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Journal author satisfaction

What our journal authors are saying about us – and what you can expect

In 2023, 89% of PվƵ journal authors rated their overall experience with the publication process as excellent or good. Here – in more detail – is what they told us about the key factors.

We would like to take this opportunity to thank all authors for trusting us with their honest feedback. This helps us in providing the best service possible for the author community. 

Here, you can read about our authors’ experience of publishing in one of our journals, see what we’re doing to improve author experience, and learn what to expect if you are yet to have published in one of our journals.

"The editorial process is characterized by its high degree of agility and professionalism. The reviewers selected for this process are renowned experts in the field, and their invaluable contributions have played a pivotal role in enhancing the quality of the work."

Presenting

  • Over 52,000 authors from 187 countries,

    publishing in over 2,500 journals

Peer review

Our extensive reviewer network ensures the best reviews for our authors’ submissions, and that the work we publish stands up to the highest level of scrutiny. We continuously invest in innovations and improvements in peer review to bring the best process to all the research communities we serve. 

Survey

Percentage of authors who agreed or strongly agreed*

The editors managed the peer review process well

92%

The number of peer review rounds was appropriate

93% 

The review reports were useful in improving my manuscript overall

95%

The review reports were sufficiently detailed and informative94%

What are we doing to improve?

PվƵ Reviewer Finder

Our Reviewer Finder helps editors to find the best experts for your manuscript quickly. It helps minimize the time you have to wait for your review reports. The tool uses an algorithm that provides a list of potential reviewers for a manuscript by matching it with researchers who have previously published similar papers. 

“This was the best review experience so far. We were fortunate that Editor Bakshi is the expert in the field of our publication. Reports, recommendations and speed were simply excellent! This experience has convinced the team to submit more of our top papers to the Review of Derivatives Research.”

2023 JOURNAL AUTHOR SURVEY

“We have received extremely valuable editorial guidance, clarifying priorities. This made sure that our efforts were targeted in the most efficient manner, which considerably strengthened the paper.” 

2023 JOURNAL AUTHOR SURVEY

Communication

We understand that transparent communication, fast communication channels and relevant information are important to you. Your feedback encourages us to continue looking for better solutions. 


Survey 

Percentage of authors who agreed or strongly agreed*

My inquiries were answered in a timely manner

90%

There was sufficient communication about the status of my paper

87%

The editorial advice and comments throughout the process helped to improve the paper

92%

What are we doing to improve? 

PվƵ In Review

We are opening up the “Black Box” of the editorial and review process with innovative platforms like In Review, developed in collaboration with Research Square. Articles on In Review get an “Editorial Timeline” that shows you where your article is in the review process (e.g., when the Editor invited reviewers; when their reports arrived, etc.) so you can keep up-to-date with your article’s progress.

“Throughout the submission and review process, I received timely and clear communication from the editorial team. This made it easy for me to understand the status of my manuscript and any steps I needed to take.”

2023 JOURNAL AUTHOR SURVEY

“This was actually my first time publishing a paper. I am extremely satisfied with your services and can only wish all the best to the Nature Springer team. I had a very encouraging experience, and I am looking forward to working with you again!” 

2023 JOURNAL AUTHOR SURVEY

Production

Survey

Percentage of authors who rated the service as excellent or good*

Quality of copy editing

93%

Process of proofing  

92%

Presentation of the article online

95%

What are we doing to improve? 

New automated conversion and document creation

We do our best to increase speed and efficiency and recently rolled out a new workflow for automated metadata and content extraction from article manuscripts. It pre-fills data in the peer review system and ensures that our production teams have all files they need in a usable format.

e.Proofing offers our authors an easy way of making corrections to their article –  online. It speeds up the proofing process and minimizes correction-related errors.

“Your submission process, editor-in-chief, copy editing, and proofing are the most perfect ones I've ever experienced.”

2023 JOURNAL AUTHOR SURVEY

“I am surprised at the quality and speed of the process.”

2023 JOURNAL AUTHOR SURVEY

We are listening

As you can see, most of our authors confirm a positive publishing experience. Based on their experience, 91% are likely to publish with us again. We are very pleased about that, but critique and suggestions are just as valuable for us! 

Would you like to learn more about our innovative services for authors?

*All areas we cover in the satisfaction survey are rated on a 5-point scale: poor (1), below average (2), average (3), good (4), excellent (5) or strongly disagree (1), disagree (2), neutral (3), agree (4), strongly agree (5). The survey was completed by 52,393 corresponding authors in 2023. 

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